how to video
How to Check Data Cap balance
- Click on “Web Self-Care” Icon accessed from the My Mobitel tab on the mobitel website www.mobitel.com.ng
- Input your Username and Password the one you chose while registering the first time
- Click on “Submit” button
- Click on the “View Current Balance” menu button located on the right side of the welcome page. Confirm that the name and Customer ID displayed is yours.
- View your balance by looking at the last row on the page under the ‘Balance’ column. Note that a negative value is a credit balance while a positive value is a debit balance.
- Thank you.
How to Check Your Usage on the Self-Care Portal
- Click on “Web Self-Care” Icon accessed from the My Mobitel tab on the mobitel websitewww.mobitel.com.ng
- Input your Username and Password the one you chose while registering the first time
- Click on “Submit” button
- Click on the “View Current Balance” menu button located on the right side of the welcome page. Confirm that the name and Customer ID displayed is yours.
- View your balance by looking at the last row on the page under the ‘Balance’ column. Note that a negative value is a credit balance while a positive value is a debit balance.
- Click on “Details” on the last row to view sessions according to dates. The sessions are captured every 5 minutes
- Select a date range you wish to check
- Click on the “Search” menu button
- The data transaction/browsing sessions are displayed. Note that a negative value is a credit amount while a positive value is a debit amount.
- Thank you.
How to Make Subscription renewal Payments online
- Go to www.quickteller.com/mobitel on your web browser.
- Scroll down the page to select your plan by clicking on the green patch labeled “Pay” that corresponds to your plans.
- Input your email address, Mobile phone number and device Mac Address then click “Next”
- Verify that your details are correct.
- If the information is correct, click on “Pay” if not click back to review the information you inputted.
- Click the dropdown button on interswitch payment page to select card type.
- Input relevant information; Card Number, Expiry Date, PIN and CVV2
- Click "Pay".
- The appropriate amount will be withdrawn from your account and a notification sent to you.
- Our billing team will receive notification of payment and recharge your account
How to renew your subscription or top up your account using Mobitel recharge Cards
- Click on “Web Self-Care” Icon accessed from the My Mobitel tab on the mobitel website www.mobitel.com.ng
- Input your Username and Password the one you chose while registering the first time
- Click on “Submit” button
- Click on “Refill Account” menu button on the top pane of the welcome page. The characters become orange in colour.
- Enter the Recharge Voucher PIN on the card.
- Enter your MAC Address
- Click on “Validate” on the bottom left end of the page.
- Your account is topped up with the value of the voucher used.
- Thank you
EXPLORE OUR WEBSITE
|
|