Click on “Web Self-Care” Icon accessed from the My Mobitel tab on the mobitel website www.mobitel.com.ng
Input your Username and Password the one you chose while registering the first time
Click on “Submit” button
Click on the “View Current Balance” menu button located on the right side of the welcome page. Confirm that the name and Customer ID displayed is yours.
View your balance by looking at the last row on the page under the ‘Balance’ column. Note that a negative value is a credit balance while a positive value is a debit balance.
Thank you.
How to Check Your Usage on the Self-Care Portal
Click on “Web Self-Care” Icon accessed from the My Mobitel tab on the mobitel websitewww.mobitel.com.ng
Input your Username and Password the one you chose while registering the first time
Click on “Submit” button
Click on the “View Current Balance” menu button located on the right side of the welcome page. Confirm that the name and Customer ID displayed is yours.
View your balance by looking at the last row on the page under the ‘Balance’ column. Note that a negative value is a credit balance while a positive value is a debit balance.
Click on “Details” on the last row to view sessions according to dates. The sessions are captured every 5 minutes
Select a date range you wish to check
Click on the “Search” menu button
The data transaction/browsing sessions are displayed. Note that a negative value is a credit amount while a positive value is a debit amount.
Thank you.
How to Make Subscription renewal Payments online
Go to www.quickteller.com/mobitel on your web browser.
Scroll down the page to select your plan by clicking on the green patch labeled “Pay” that corresponds to your plans.
Input your email address, Mobile phone number and device Mac Address then click “Next”
Verify that your details are correct.
If the information is correct, click on “Pay” if not click back to review the information you inputted.
Click the dropdown button on interswitch payment page to select card type.
Input relevant information; Card Number, Expiry Date, PIN and CVV2
Click "Pay".
The appropriate amount will be withdrawn from your account and a notification sent to you.
Our billing team will receive notification of payment and recharge your account
How to renew your subscription or top up your account using Mobitel recharge Cards
Click on “Web Self-Care” Icon accessed from the My Mobitel tab on the mobitel website www.mobitel.com.ng
Input your Username and Password the one you chose while registering the first time
Click on “Submit” button
Click on “Refill Account” menu button on the top pane of the welcome page. The characters become orange in colour.
Enter the Recharge Voucher PIN on the card.
Enter your MAC Address
Click on “Validate” on the bottom left end of the page.
Your account is topped up with the value of the voucher used.