According to WiMAX forum, WiMAX™ is based upon the IEEE 802.16 standard enabling the delivery of wireless broadband services anytime, anywhere. WiMAX products can accommodate fixed and mobile usage models. The IEEE 802.16 standard was developed to deliver non-line-of-sight (LoS) connectivity between a subscriber station and base station with typical cell radius of three to ten kilometers.

What this means for the end user is that WiMAX technology offers the benefit of an always On, Wireless, Mobile and at real broadband speeds. Because it is a standard-based technology it unleashes the benefits of open markets and global economies of scale to deliver the devices and services that consumers want at an affordable cost.

Mobitel WiMAX users can expect to have broadband access speeds ranging from 1-17 Mbps though it depends on a number of factors, like distance of the user from the base station or node, whether there is line of site or Non-LoS to the base station, and the number of users on the network.

The 17 Mbps refers to a single frequency channel/sector at ideal condition and is shared among multiple users link to the channel.  Therefore, users will get the subscribed speeds than with other technologies like GSM HSPA & CDMA EVDO. 3

WiMAX is a Wide Area Network (WAN) technology.

Service providers will deploy a network of towers that will enable access over many miles. Internet access and Multimedia services like VoIP, Music and Video are instantly available anytime, anywhere within the coverage areas.

Globally, it is transforming the broadband internet access to what cell phones have done to traditional wire phone industry.

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(a) WiMAX is a proven robust technology, there are already 155 Networks deployed in 147 countries.
(b) The cost of servicing an end user is lower compared to VSAT, Microwave, fiber or DSL where there is very limited infrastructure today.
(c) Time to market is shorter due to rapid deployment compared to wired lines.
(d) Provides high Internet  service compared to other broadband technologies such as GSM HSPA and CDMA EVDO
 

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Through Mobitel Web Self Care and Mobitel Customer Service Centre

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Your usage is recorded Online Real-time

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Mobitel network protects users from Hackers and spam by Intrusion Protection System and Firewalls, plus Antivirus and Anti spam are also installed in Mobitel’s network

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Users should always ensure their computer’s Firewalls and Antivirus software are always activated as a safety measure

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The hardware provided by Mobitel is all you require

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Static IP address is for Corporate Clients only and upon request basis. 

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YES you can for Corporate/Enterprise type subscription

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YES we do for Corporate/Enterprise type subscription

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For Indoor Modems and dongles, move the equipment near windows or open areas to get a better signal.  The Please call Mobitel Customer Care if problem remains.

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Make sure you are enterring the right Username and Password, else call customer care for assistance

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Mobitel’s Customer Service Centre

Some operating systems do not support WPA authentication. Please call Mobitel Customer Care to rectify.

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4G means 4th Generation, WiMAX-16e standard is referred to as 3G or third Generation, this standard offers peak data rates of 128 Mbit/s downlink and 56 Mbit/s uplink over 20 MHz wide channels.  The upcoming WiMAX evolution known as WiMAX-16m which is presently under development is referred to as 4G; it has the objective to fulfill 1000 Mbit/s for fixed reception and 100 Mbit/s for mobile reception.  Mobitel WiMAX is 4G ready.

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Through Mobitel Web Selfcare and Customer Service Centre

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Yes you can through recharge cards bought from any of our shops or the dealers’ outlets.

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The recharge cards are valid for 12 months

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This service has not yet been activated

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Recharge at the earliest opportunity. If the problem persists, please call 323
 

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Inquire at the Mobitel Experience Centre or log on to Mobitel’s website to check if you are within coverage area.

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You can subscribe to Mobitel’s services at any of our experience centres, Mobitel shops, Mobitel dealers or  through Mobitel’s Corporate Sales Representatives

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The application is processed immediately and package is delivered to you

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It is very easy to renew your subscription by paying on the web using the ATM card or recharge cards. You may also visit the Experience centres and dealers to make your payment.

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No additional charges, the subscription rates are very competitive.

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For Dongles and Indoor, Immediate after payment, but for Outdoor type it will be after installation at your premises

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Call 323 (on net) OR 01 3200323 (off net)

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Everyone irrespective of your status can sign up and become a proud owner of Mobitel 4G Broadband service.

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Applications that do not comply with the requirements of NCC by submitting necessary documents such as passport photograph, utility bill and IDs may be rejected.

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You can, if you want a better speed and good customer service

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For Dongles and Indoor CPEs they are plug and play devices, but for Outdoor CPE, It is advised that Professional Installers install the unit for best performance.
 

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